Last Updated on December 13, 2024

Refund and Return Policy for Services, Digital Downloads, and Physical Products

Thank you for choosing our services and products. Our Refund and Return Policy covers our promotional services, downloadable digital products, and physical products. Please review the following terms carefully before making a purchase, as we maintain a strict no-refund and no-return policy across these offerings.

Section 1: Services

Our promotional services are customized to help OnlyFans creators grow their visibility and reach. As these services involve manual posting and dedicated time from our team, we do not offer refunds. However, in certain cases, we may offer a service extension.

No Refund Policy for Promotional Services

  • All sales of our Reddit promotion services are final. Once our team has begun delivering a service, refunds are not provided due to the time, labor, and resources invested.

Eligibility for Service Extensions

  • If a client feels that the promotion has not met expectations, they may be eligible for a service extension under the following conditions:
    • Submission of OnlyFans Statistics: Clients must provide screenshots of their OnlyFans Statistics page (Earnings Statements and Profile Visitors) from the past 30 days before the service begins. At the end of the service period, we will compare these statistics to assess the effectiveness of the promotion.
    • Approval Conditions for Extensions:
      • Return on Investment: If the client’s earnings during the promotional period match or exceed the amount paid for our services, no extension will be provided.
      • Partial Results: If the client has recouped at least 90% of their investment and a Reddit account was created or purchased on their behalf, extensions may not apply for Lite and Standard Packages (this rule does not apply to Premium and Advanced Packages).
      • Continued Account Engagement: If our analysis shows that the account remains active and potentially profitable for 1-2 months after the promotion, we may defer an extension by 1-8 weeks. During this period, clients may be asked to provide updated statements and profile visitor screenshots.

Client Responsibilities

  • To maximize promotion results, clients must engage actively with their profile. Extensions may be denied if the client does not:
    • Post fresh and engaging content, including free and paid posts.
    • Respond to fans and engage with custom requests.
    • Offer paid bundles or content.
    • Remain available to interact with fans.
  • Service extensions will also not be provided if chargebacks result from unsatisfactory or undelivered content.

Tracking Limitations

  • OnlyFans tracking links are not used for assessing promotion effectiveness, as fans often find accounts via search instead of clicking direct links. Therefore, tracking data cannot be used as grounds for a service extension.

Section 2: Digital Products

Our digital products include downloadable files such as guides, templates, or resources aimed at supporting creators. Due to the nature of digital downloads, these products are non-returnable and non-refundable.

  1. No Refund Policy for Digital Downloads
    • All sales of downloadable digital products are final. Once purchased, digital files are accessible immediately and cannot be returned.
    • By purchasing a digital product, you agree to these terms and acknowledge that no refunds will be issued.
  2. Customer Responsibility
    • Please review product descriptions and previews carefully before purchase to ensure the product meets your needs, as all sales are considered final upon completion of the purchase.

Section 3: Physical Products

We offer physical products, including lingerie and apparel. While we maintain high standards for hygiene and quality, we allow returns for eligible products under specific conditions.

Lingerie Return Policy

Lingerie can only be returned if it meets the following criteria:

  1. Unused Condition
    • The item has not been used, worn, or washed.
    • The product is sealed in its original shipping box.
  2. Original Tags
    • All original tags must be attached and intact.
  3. Visible Defects
    • If the item has visible defects that were not caused by the customer.
    • We thoroughly inspect all items before shipping to ensure there are no defects, but any overlooked issues can qualify for a return.
  4. Return Fees
    • Customers agree to pay the return shipping fees.
  5. Proof of Defect or Condition
    • We may require customers to provide photos or videos of the item to verify its condition or defect before authorising the return.

Apparel Refund and Return Policy

We also accept returns for apparel items under the following conditions:

  1. Product Condition & Return Window
    • Products must be in their original, new condition with all tags attached and packaging intact.
    • Returns must be initiated within 14 days of receiving the product.
  2. Method & Fees
    • Return Method: Returns must be sent by mail. Customers are responsible for securely packaging the item to avoid damage during transit.
    • Return Label: Customers can download and print a return label from our website.
    • Return Fees: Customers are responsible for return shipping fees.
    • Restocking Fees: We do not charge restocking fees.
    • Refund Processing Time: Refunds will be processed within 31 days of receiving the returned product.

Customer Responsibility

Returns for products that do not meet the outlined conditions will not be accepted.

Customers should carefully review product descriptions, sizing guides, and materials before purchase.

Contact our support team for questions about sizing, fit, or quality assurance.

    Section 4: Final Decision on Refunds, Returns, and Extensions

    We reserve the right to make the final decision regarding all requests for service extensions or inquiries about digital and physical product returns. Our goal is to ensure that extensions and adjustments are granted in cases where they can genuinely add value and address specific needs.

    By purchasing our services, digital products, or physical products, you agree to this Refund and Return Policy.
    For any questions or clarifications, please contact our support team at support@newest.cloud